SMS FUSION + SHOPIFY

Recover carts and text your customers from Shopify

The SMS Fusion app lives inside the Shopify admin: abandoned checkout reminders with discount codes, order and delivery notifications, campaigns to synced customer segments, and a two-way inbox, with the revenue each message drives attributed on your dashboard.

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The app is free. Messages are charged at your normal SMS rates, with no per-contact fees.

Trigger · ShopifyCheckout Abandoned

Automation · SMS FusionCart Reminder

Hi Sam, you left 2 items in your cart. Take 10% off with WELCOME10 if you finish checking out today

Delivered

Order #1204 paid · $86.40 recovered attributed to this message

What merchants switch on first

Each of these runs on its own; most stores end up running all three.

Cart recovery

A reminder while your store is still on the customer's mind, an optional follow-up with an auto-generated discount code, and it all stops the moment they buy.

Abandoned checkouts · discount codes

Order notifications

Order confirmed, shipped with live tracking, delivered, and cash-on-delivery confirmation, each optional and written in your own words with the order's real details filled in.

Confirmation · shipping · delivery · COD

Campaigns & segments

Sync opted-in customers with one click, build segments with Shopify filters or describe the audience in plain English and let the AI write the query, then compose, estimate and send.

Customer sync · AI segments · scheduling

What the app includes

Everything runs on your SMS Fusion account, so app sends show up in your dashboard, reports and billing like any other message.

Automations

Abandoned cart first reminder plus an optional discount follow-up
Welcome series greet new customers and follow up with a code
Birthday teaser, greeting with a code, and a last-day reminder
Post purchase review requests and back-in-stock alerts

Campaigns

Consent-first sync imports SMS marketing subscribers by default
AI segments describe an audience, get the Shopify query built for you
Composer personalisation tokens, message variations, tracked links, discount codes and a live cost estimate
Templates a starter library you can edit, or AI-suggested variants of your own copy

In the admin

Conversations a two-way inbox for replies, right in Shopify
Revenue attribution discount redemptions and tracked clicks tie orders to messages
Coupons generate Shopify discount codes to drop into any message
Compliance opt-out wording on marketing sends, STOP honoured and written back to Shopify

Live in four steps

No developer at any step; it is all point and click inside the Shopify admin.

Install the app

Add SMS Fusion to your store from the Shopify App Store.
Link your SMS Fusion account

Connect an existing account or create one on the spot; the free trial works from day one.
Sync your customers

One click imports your customers, filtered to SMS marketing subscribers, and keeps them in step as people opt in and out.
Switch on the flows

Pick your automations, adjust the wording and delays, send yourself a test, and turn them on.

Common questions

What does it cost?

The app is free. You pay for the messages you send at your normal SMS Fusion rates, pay as you go, with no per-contact or platform fee.

How is customer consent handled?

The sync brings across customers who opted in to SMS marketing in Shopify; going wider requires an explicit compliance confirmation in the app. Marketing sends carry opt-out wording, and STOP replies are honoured automatically and written back to the customer's Shopify marketing status.

What sender numbers can I use?

The shared pool works out of the box. Dedicated virtual numbers give you consistent two-way conversations, and registered alphanumeric sender IDs put your brand name on the message.

What data does the app sync?

Customers, orders and products from your store, used for segments, personalisation tokens and revenue attribution. Everything stays inside your SMS Fusion account.

How do I know the messages pay for themselves?

The dashboard attributes revenue to each source: campaigns, cart recovery, welcome series and birthday flows, using discount code redemptions and tracked link clicks against your Shopify orders.